Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect the personal data of users who use the Canale Europa platform.

Canale Europa is committed to protecting user privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

2. Data Collected

We collect the following categories of personal data:

• Registration data: first name, last name, email address
• Usage data: viewing history, preferences, content interactions
• Technical data: IP address, browser type, operating system, device identifiers
• Cookies and similar technologies: to improve user experience and analyze traffic

3. Purpose of Processing

Personal data is processed for the following purposes:

• Provide access to video streaming services
• Personalize content and recommendations
• Improve service quality
• Send service-related communications
• Ensure platform security
• Comply with legal obligations

4. Legal Basis for Processing

The processing of personal data is based on:

• Consent: for sending promotional communications
• Contract performance: to provide requested services
• Legitimate interest: to improve services and ensure security
• Legal obligation: to comply with regulatory requirements

5. Data Retention

Personal data is retained for the time necessary to provide requested services and comply with legal obligations. Specifically:

• Registration data: until account deletion
• Usage data: 24 months from last activity
• Billing data: 10 years (tax obligation)

6. Data Sharing

Personal data may be shared with:

• Cloud and hosting service providers
• Analytics and monitoring services
• Advertising partners (in anonymized form)
• Competent authorities, when required by law

All third-party providers are contractually obligated to process data in compliance with GDPR.

7. User Rights

Users have the right to:

• Access: obtain information about personal data processed
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of data (right to be forgotten)
• Restriction: limit processing under certain circumstances
• Portability: receive data in structured format
• Object: object to processing for legitimate reasons
• Withdraw consent: withdraw consent at any time

8. Cookies and Similar Technologies

We use technical cookies to ensure platform functionality and analytical cookies to improve user experience. Cookie preferences can be managed in browser settings.

9. Data Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or disclosure. We use SSL/TLS encryption for communications and regular backup systems.

10. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be communicated through the platform and will take effect from the publication date.

11. Contact

To exercise your rights or for any questions regarding the processing of personal data, please contact us: